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Most gamers know to travel with this gear, but it’s worthwhile to double-check before you get started. Make sure your guest has the following things before trying to connect to your hotel WiFi: It shows you what’s involved with this console in a short video: TechRadar has a good beginner’s guide to getting set up with a PS4. For how to set up other consoles, check out our guides to Nintendo Switch and Xbox. We’ll also include some recommendations for games to add to your property’s gaming library for guests to borrow during their stay. PS4 is the most popular gaming console on the market, with over 91 million sold by the end of 2019. This guide will cover connecting a PlayStation 4 to hotel WiFi (or, if that fails, an alternative internet connection). But, given the popularity of gaming consoles with Gen Z and Millennial travelers, it’s a process your team will need to master to meet guest expectations. Getting a PS4, Nintendo Switch, or Xbox set up on a new WiFi network – especially one that’s password-protected – is never as straightforward as it would seem.

More and more guests are traveling with their gaming console, and for front desk managers, these consoles can lead to lots of headaches.